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FAQ

FAQs

Q. How can I get my order fast?

Ans. You can place the order on the website with accurate information. If you make the payment within a few minutes after placing the order. Your order will be processed right after payment confirmation.

Q. Do I need to register myself to make the purchase?

Ans. If you are making the 1st purchase then you have to register yourself with us with the correct billing and shipping information. After that, in your next, you don’t have to put all the information again. Just log in to your account and checkout with your desired products.

Q. Why does it requires a Password?

Ans. A password will make it easy to keep your personal information safe. Try to choose a tough password to make it more secure.

Q. Can I place Bulk Orders?

Ans. Yes you can place bulk orders for more information please call or email us at +1-614-633-0503,  goldendrugshop@gmail.com

Q. How much time does it take to deliver the order?

Ans. It generally takes 10 to 12 business days to reach your doorstep.

Q. What if I am not available at home during the delivery?

Ans. We will give you a tracking number so that you can track your order. If in case you are not available at the time of delivery they will reattempt to deliver it in next couple of days.

Q. What if the product is not delivered?

Ans. If you do not receive the parcel within 30 days of ordering we will reship or refund your order.

Q. Can I order the medicine by phone or email?

Ans. Yes, you can order over the phone at +1-614-633-0503 or by email at goldendrugshop@gmail.com also.

Q. How can I cancel my order?

Ans. You can cancel your order within 24 hrs. after placing the order. Once the order is processed can not be canceled.

Q. Can I make changes to my order?

Ans. You can make changes to your order within 24 hrs. after placing the order by calling us or emailing us. Once the order is shipped can not be modified.

Q. Will I get a tracking number of my order?

Ans. Yes, we will give you a tracking number of your packet that can be tracked online.